pka92 collects only the personal data strictly necessary to operate your account, process transactions and comply with applicable legal obligations. We do not collect data for its own sake.
Your personal information is never sold, rented or traded to third parties for commercial purposes. Sharing with third parties occurs only as described in this Policy and only where necessary.
All personal data is stored on secure infrastructure with encryption at rest and in transit. Access is limited to authorised personnel with a documented need to handle the data.
You have the right to access, correct, restrict, port or request erasure of your personal data. Section 9 of this Policy explains each right and how to exercise it.
pka92 uses cookies for session management, security and performance analytics. Section 7 explains what cookies are placed, their purpose and how to manage your preferences.
Privacy queries, data requests and complaints can be directed to our support team via Live Chat or email. We aim to respond to all data-rights requests within 30 days.
This Privacy Policy ("Policy") describes how the operator of the online gaming platform pka92, accessible at https://pka92.cam (the "Platform"), collects, uses, stores, discloses and protects personal data provided by users of the Platform ("you", "User").
pka92 is committed to handling personal data responsibly, with transparency about what is collected, why it is collected and how it is used. This Policy applies to all users regardless of their location, including users accessing the Platform from Pakistan and any other jurisdiction.
This Policy should be read in conjunction with the pka92 Terms & Conditions, which together form the complete agreement governing your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions regarding data handling, this Policy shall prevail.
By registering an Account or using any part of the Platform, you acknowledge that you have read and understood this Policy. If you do not agree to the terms of this Policy, you should not use the Platform.
The following terms carry the meanings set out below throughout this Policy:
pka92 collects the following categories of personal data, depending on how you interact with the Platform:
Payment method brand names — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are referenced only to describe transaction context. pka92 does not receive financial account credentials from these providers beyond what is necessary for transaction processing, and no endorsement or affiliation is implied.
Personal data is collected through the following means:
pka92 does not purchase or obtain personal data from data brokers or unrelated third-party marketing lists.
The Operator processes personal data on the following legal bases, where applicable under relevant data protection law:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and operation | Performance of a contract with the User |
| Processing deposits and withdrawals | Performance of a contract; compliance with AML obligations |
| KYC identity verification | Legal obligation (AML/CTF compliance) |
| Fraud detection and security monitoring | Legitimate interests of the Operator |
| Responsible gambling tool operation | Legitimate interests; legal obligation where applicable |
| Customer support communications | Performance of a contract; legitimate interests |
| Direct marketing communications | Consent (where obtained); legitimate interests |
| Analytics and platform improvement | Legitimate interests of the Operator |
| Compliance with regulatory or court orders | Legal obligation |
pka92 uses personal data collected from Users for the following purposes:
pka92 does not use personal data for automated decision-making that produces legally significant effects on Users without providing appropriate human review, except where permitted or required by applicable law.
The Platform uses cookies and similar technologies to operate correctly, maintain security and understand how Users interact with the site. The main categories of cookies in use are as follows:
| Cookie Category | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication and security. Cannot be disabled without breaking core platform functionality. | Session / short-term |
| Functional | Remembering user preferences such as language, display settings and responsible-gambling tool configuration. | Up to 12 months |
| Analytics | Aggregated, anonymised data on page visits, game loads and navigation paths to improve platform performance. | Up to 24 months |
| Marketing | Tracking interactions with promotional content to measure campaign effectiveness. Only placed with consent. | Up to 12 months |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent normal use of the Platform. Disabling analytics or marketing cookies will not affect your ability to access core features.
By continuing to use the Platform after being presented with cookie information, you consent to the placement of non-essential cookies as described above.
pka92 does not sell, rent or trade personal data. Data is shared only in the following circumstances and only to the extent necessary for the stated purpose:
Trusted third-party service providers that assist in operating the Platform may process personal data on our behalf under data processing agreements, including:
All Processors are contractually obligated to handle personal data only for specified purposes, to maintain appropriate security measures and to comply with applicable data protection law.
pka92 may disclose personal data to competent authorities, regulators, courts or law enforcement agencies where required to do so by applicable law, court order, regulatory direction or to prevent, detect or prosecute criminal activity including fraud, money laundering and match-fixing.
In the event of a merger, acquisition, restructuring or sale of all or part of the Operator's business, personal data may be transferred to the relevant successor entity, subject to appropriate data protection obligations.
pka92 may share data with additional third parties where a User has provided explicit, informed consent for such sharing. Users retain the right to withdraw such consent at any time.
Depending on applicable data protection law in your jurisdiction, you may hold some or all of the following rights in relation to your personal data. To exercise any of these rights, contact the pka92 support team as described in Section 16.
Request a copy of the personal data pka92 holds about you, along with information about how it is used.
Request correction of inaccurate or incomplete personal data held in your Account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that processing of your data be temporarily restricted while a query or complaint is being resolved.
Receive a machine-readable copy of data you have provided to pka92, for transfer to another service, where technically feasible.
Object to processing based on legitimate interests, including direct marketing. We will cease processing unless compelling legitimate grounds exist.
Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the competent data protection supervisory authority in your jurisdiction if you believe your data rights have been infringed.
Requests to exercise your data rights will be responded to within 30 calendar days of receipt. Where requests are complex or numerous, we may extend this period by a further 30 days with notification. We may require identity verification before processing certain requests.
pka92 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of Account + minimum 5 years after closure | AML / legal obligation |
| KYC / identity documents | Minimum 5 years from date of verification | Regulatory requirement |
| Transaction records | Minimum 5 years from transaction date | AML / financial record obligation |
| Gameplay / betting history | Duration of Account + 3 years after closure | Legitimate interests; dispute resolution |
| Support communications | 3 years from last contact | Legitimate interests |
| Analytics / technical logs | Up to 24 months | Legitimate interests (aggregated / anonymised) |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation to evidence consent |
Following expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
pka92 implements appropriate technical and organisational security measures designed to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. Measures in place include, but are not limited to:
No security measure is infallible. In the event of a data breach affecting your rights and freedoms, pka92 will notify affected Users and, where required, the competent supervisory authority, within the timeframes prescribed by applicable law.
pka92 may transfer personal data to, or process it in, countries outside the jurisdiction in which it was collected. This may include countries whose data protection frameworks differ from those of the User's home jurisdiction.
Where personal data is transferred internationally, pka92 ensures that appropriate safeguards are in place, which may include:
Users in Pakistan should be aware that pka92 does not operate under Pakistani data protection legislation and does not claim any form of certification or approval by the Government of Pakistan in respect of data handling. Users remain responsible for satisfying themselves about any data-transfer implications under applicable Pakistani law.
The Platform is strictly intended for adults aged 18 years or above, or the higher minimum age required by the applicable license jurisdiction. pka92 does not knowingly collect personal data from individuals under the required minimum age.
Where the Operator becomes aware that personal data has been collected from an underage individual, that data will be deleted without undue delay and the associated Account will be terminated. If you believe that an underage individual has registered on the Platform, please notify us immediately via the support channels described in Section 16.
The Platform may contain references to third-party services, payment providers or resources. Where any link to an external site appears, pka92 has no control over and accepts no responsibility for the privacy practices, content or data handling of those external sites.
This Policy applies solely to data collected through the pka92 Platform at https://pka92.cam. Users who follow links to third-party sites should review the privacy policies of those sites independently before providing any personal data.
pka92 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, Platform operations or data handling practices. The effective date at the top of this page will be updated each time a material change is made.
Where changes are material, the Operator will endeavour to notify registered Users through on-Platform notifications or email prior to the changes taking effect. Continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.
We recommend reviewing this Policy periodically to stay informed of how your personal data is being handled.
For all privacy-related queries, data rights requests, complaints or correspondence regarding this Policy, please contact the pka92 team through the following channels:
English is the primary language for privacy correspondence. Urdu-language assistance may be available during selected hours — please request it when making contact.
pka92 aims to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 calendar days of receipt.
Now that you've reviewed how pka92 handles your data, head back to the homepage, check our Terms & Conditions or read our FAQ for further guidance.